Deborah Bosley quoted on

How to Break Bad News to Clients (Excerpt) Problems and mistakes are common during any project, so how you handle them is the true test of your mettle. “(Small business owners) are human beings dealing with other human beings,” says Deborah Bosley, owner of the Plain Language Group, a communications consulting firm. “It’s not business to business; it’s people to people.” Read the full article Read more […]