Who Thinks Clarity Matters?

Bank of America’s CEO Brian Moynihan was the guest speaker at a World Affairs Council luncheon in Charlotte last month. At the VIP reception prior to the lunch, I wanted to talk with him because if financial regulations are rolled back, the requirement for clear and conspicuous disclosures might be lost. As the Federal Trade Commission states, “‘Clear and conspicuous’ is a performance standard, not a font size.” If regulations that require clarity are rolled back, you can count on financial Read more […]

How to Make The Business Case for Clarity

https://youtu.be/HQWjVMmeq80

Content Connections 2017 – How to Make The Business Case for Clarity Learn what Brian Moynihan thinks about the importance of plain language. Speaker: Deborah S. Bosley, Owner, Principal / Associate Professor Emerita, The Plain Language Group / UNC Charlotte