Quoted in article: U.S. Agencies Learning Clarity

BY MICHAEL DRESSER — The Baltimore Sun Updated May 8, 2014 It isn’t often that one hears the word “stellar” used to describe a federal form. Nevertheless, that’s the term Annetta Cheek, a leading advocate of clarity in how government communicates with citizens, uses to praise the form that took the Grand ClearMark Award this spring in the annual contest run by the Center for Plain Language. The Consumer Financial Protection Bureau uses the form to lay out exactly what a home mortgage Read more […]