To Be Clear – Muddy language can be costly

BY BETTY JOYCE NASH — FIRST QUARTER 2013 ECON FOCUS of the FEDERAL RESERVE BANK OF RICHMOND Many multipage agreements, notices, and forms are crowded with microscopic print and convoluted text, a powerful deterrent to readers. Complexity is still the rule rather than the exception, but readability may be on the rise. In the United States, clear communication is the law under the Plain Writing Act of 2010, which applies to public letters, notices, and forms from federal agencies. Though Read more […]